Returns & Exchanges
At RRozelle's Creations, we want you to be completely satisfied with your home decor and handcrafted items. If your purchase isn't the perfect fit for your space, we offer a 30-day window for returns and exchanges on all non-customized products.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our studio address.
Receive Refund or Exchange
Once our artisans inspect the returned item, we will process your refund to the original payment method or ship out your requested exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing